Shipping times are as follows:
Express Shipping - within HK - delivery in 2-3 working days
Express Shipping - to China - delivery in 2-4 working days
Express Shipping - to the rest of the world - delivery in 5-7 days
We offer free express shipping for all worldwide orders over GBP 100.
For all Shipments within Hong Kong and China we ship with S.F. Express.
For all shipments to the rest of the world we ship with Royale International Couriers or Fedex.
As we know you would like your items to arrive safely and in a timely manner, for all orders it is our policy to only offer Express Shipping. That way you will always receive a tracking number and be able to follow your items until their safe arrival.
After placing your order we will take approx. 2-3 days to process and pack your items. You will receive an email containing your Tracking Number once your package has been shipped from our Hong Kong showroom and you can start tracking your items with the related courier service, approximately 24 hours after they are first sent.
Our showroom is closed for HK public holidays and from 23rd Dec till 2nd jan. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
For orders made within Hong Kong we also offer our “Pick up in Store” option. You can come to our retail store to pick up your items and even try them on and exchange sizes or styles.
For our returns or exchange policy click here. Or click here for our store address.
For details on return shipping please click here.